FAQ: Difference between revisions

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3 bytes removed ,  4 September 2013
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Try setting ‘use active FTP mode’.
 
== I’ve tried active FTP mode, buybut my web pages (or my realtime.txt file) still don’t appear? ==
Are you absolutely sure you have set the ftp path correctly? Most problems like this are a result of an incorrect path. Try turning on the ftp logging and look in the ftplog.txt and realtimeftplog.txt files. It is best to supply a relative path - i.e. with no leading 'slash'. Please don't ask me what path you need to supply, it is impossible for me to guess how your web space is set up. If you cannot work it out, ask your web space provider for help.
 
Are you absolutely sure you have set the ftp path correctly? Most problems like this are a result of an incorrect path. Try turning on the ftp logging and look in the ftplog.txt and realtimeftplog.txt files. It is best to supply a relative path - i.e. with no leading 'slash'. Please don't ask me what path you need to supply, it is impossible for me to guess how your web space is set up. If you cannot work it out, ask your web space provider for help.
 
 
== My ‘new record’ light has stopped flashing ==
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