FAQ: Difference between revisions

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→‎My web pages are empty: Simplified explanation of encoding
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== My web pages are empty ==
If empty web pages are being uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing:
*Either (since build 1093, andas made clear in the release notes)[[File:Web becausesettings.JPG]] the character encoding used(for instandard thenamed relevanttemplates templatethat doesare not[[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| matchprocessed theby characterCumulus]]) encodingis (UTF-8specified orincorrectly iso-8859-1)on thatthe (for'''Configuration''' standard namedmenu, templates)''Internet'' isdialog, specified'''Sites/Options''' intab, '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]]
**Select the option where indicated by red arrow if your template includes in a line near the start <code><meta charset="UTF-8"></code>
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error.
**Deselect the option where indicated by red arrow if your template includes something like <code><meta content="text/html; charset=iso-8859-1" http-equiv="Content-Type" /></code>
**For customised pages, (without standard Cumulus template names), select/un-select the UTF-8 encoding in the appropriate column on the '''Configuration''' menu, ''Internet'' dialog, '''Files''' tab screen where you list the local and remote names.
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (alsojust aboutbelow half-wayred downarrow in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error.
 
== My web pages have obsolete web tag values in them ==
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