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FAQ: Difference between revisions
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== My web pages are empty ==
One common cause of web pages appearing to be of size zero, or not uploading with new contents when Cumulus attempts to use FTP, is that your firewall (or your FTP server) has limited the allowed operations (e.g. can't delete, can't insert, can't rename ...). Try changing from passive mode to active mode transfers (or vice versa). Try using a manual FTP operation (with your own FTP client) and see if that works.
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If empty web pages are being successfully uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then another likely cause is that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing:
*Either (since build 1093, as made clear in the release notes)[[File:Web settings.JPG]] the character encoding (for standard named templates that are [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| processed by Cumulus]]) is specified incorrectly on the '''Configuration''' menu, ''Internet'' dialog, '''Sites/Options''' tab, ''Web Settings'' frame as shown about half way down on this screen extract:
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