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Diags folder: Difference between revisions
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==File type, and content==
All diagnostic log files are simple text files, with multiple lines (inside a file) containing the time and a description of each event.
Entries in '''cumulus.~og''' are identified by a date (in your selected Windows locale format) and time (to milliseconds) e..g. 28/01/2017 14:29:31.083 : Reading cumulus.ini file
These latter files log many of the actions performed by Cumulus 1. They will show the [[:Category:Cumulus Files|Cumulus specific files]] that have been accessed, values found (or calculated) from log files, before and after values for updates to highs and lows for monthly and annual extreme records, rejected spikes, and much more.
== Solving Cumulus 1 Errors ==
The diagnostic file '''cumulus.~og''' also logs error messages, often with extra information compared to the error window (accessed by clicking ''error'' light/indicator), and that file may help you if you have a problem.
When you ask for support via the forum, you often need to upload (as a zip) one, or all, of the diagnostic files in the '''Diags''' folder especially for problems that occur when you start or restart Cumulus. Include all files in the folder, unless you definitely know that a single diags file contains all the information for ''both when'' Cumulus 1 is running normally, ''and when'' it encountered the problem and failed.
In Windows Explorer, open the Cumulus installation folder (default is C:\Cumulus). Right-click on the 'Diags' folder, and from the pop-up menu, select 'Send to -> Compressed (zipped) Folder' (available in most Windows versions). This will create a file called Diags.zip. Add '''[[Debug.log|debug.log]]''' from the folder above the files described on this page into the zip.
Post your message in the forum, and attach the zip file using the 'Attachment' section below the area where you have typed your message (browse for the file, then click 'Add the file').
==Sample File for Cumulus 1==
An extract from a '''cumulus.~og''' file
<pre>
28/01/2017 14:29:31.082 : System Uptime: 37 minutes 24 seconds
28/01/2017 14:29:31.082 : Locale = 2057 ENG: United Kingdom (English (United Kingdom))
28/01/2017 14:29:31.082 : List separator=, Decimal separator=. Date separator=/ Time separator=:
28/01/2017 14:29:31.083 : Reading cumulus.ini file
28/01/2017 14:29:31.084 : Cumulus start date: 25/09/2011
28/01/2017 14:29:31.097 : Looking for strings file: T:\Cumulus\strings.ini
28/01/2017 14:29:31.098 : WindUnit=mph RainUnit=mm TempUnit=°C PressureUnit=in
28/01/2017 14:29:31.098 : YTDRain=0.000 Year=2008
28/01/2017 14:29:31.098 : RainDayThreshold=0.400
28/01/2017 14:29:31.098 : Offsets and Multipliers:
28/01/2017 14:29:31.098 : PO=0.000 TO=0.000 HO=0 WDO=0 ITO=100.000 DAO=0.000
28/01/2017 14:29:31.098 : WSM=1.300 WGM=1.099 TM=1.000 TM2=0 HM=1.000 RM=1.000
28/01/2017 14:29:31.098 : Spike removal:
28/01/2017 14:29:31.098 : TD=20.00 GD=30.00 WD=30.00 HD=60.00 PD=80.00
28/01/2017 14:29:31.098 : MR=100.00 MH=30.00
28/01/2017 14:29:31.098 : WMR200TempChannel=1 VP2SleepInterval=0 GraphHours=36 ChartMaxDays=31
28/01/2017 14:29:31.098 : Debug log is off
28/01/2017 14:29:31.098 : NoSensorCheck=0
28/01/2017 14:29:31.098 : UseDataLogger=1
28/01/2017 14:29:31.098 : Station type: Fine Offset
28/01/2017 14:29:31.098 : COM port = 0
28/01/2017 14:29:31.098 : Short date format: 28/01/2017
28/01/2017 14:29:31.098 : Long date format: 28 January 2017
28/01/2017 14:29:31.098 : Short time format: 14:29
28/01/2017 14:29:31.098 : Long time format: 14:29:31
28/01/2017 14:29:31.098 : VarToDateTime is using this format to convert dates: dd/MM/yyyy
28/01/2017 14:29:31.416 : Creating backup folder T:\Cumulus\backup\20170128142931\
28/01/2017 14:29:32.004 : 625 web tags initialised
28/01/2017 14:29:32.004 : 14:29:32 EWUSB: Creating EW USB
28/01/2017 14:29:32.023 : Showing main form
28/01/2017 14:29:32.060 : Todaydatestring = 28/01/17
28/01/2017 14:29:32.060 : Looking for T:\Cumulus\data\today.ini
28/01/2017 14:29:32.060 : Today.ini exists
</pre>
[[Category:Cumulus Files]]
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