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Category:Cumulus MX: Difference between revisions
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If that does not help, ask your question in the correct sub-forum [https://cumulus.hosiene.co.uk/viewforum.php?f=40 Cumulus MX Current (releases since b3043)] | If that does not help, ask your question in the correct sub-forum [https://cumulus.hosiene.co.uk/viewforum.php?f=40 Cumulus MX Current (releases since b3043)] | ||
If your question relates do an ongoing problem with using MX, then: | <big>If your question relates do an ongoing problem with using MX, then please:</big> | ||
#) In admin interface Settings tab, station settings, Options section, select '''debug logging''' | #) In admin interface Settings tab, station settings, Options section, select '''debug logging'''. This adds a lot of extra information to the log designed to help answer questions when someone has a problem. | ||
#) ''If your problem relates to your web server'', then in admin interface, settings tab, internet settings screen, Web/FTP settings section, about 2/3 way down, select '''FTP logging''' | #) ''If your problem relates to uploading to your remote web server'', then in admin interface, settings tab, internet settings screen, Web/FTP settings section, about 2/3 way down, select '''FTP logging''' | ||
#) Leave MX running for a while, hopefully long enough for several instances of your problem to reoccur | #) Leave MX running for a while, hopefully long enough for several instances of your problem to reoccur | ||
#) Stop MX | #) Stop MX | ||
#) zip the latest file updated in '''CumulusMX/MXDiags''' folder. Add into zip, any log files that seem relevant to your question, and any other files you have modified from their content in the MX distribution if those files are relevant to your problem. | #) zip the latest file updated in '''CumulusMX/MXDiags''' folder. Add into zip, any log files that seem relevant to your question, and any other files you have modified from their content in the MX distribution if those files are relevant to your problem. | ||
#) At this point you can optionally try restarting MX | #) At this point you can optionally try restarting MX | ||
#) Use the attachment tab below the posting window to upload your zip. In the post explain your problem, and quote any settings (do not disclose passwords) that might be relevant. | #) Use the attachment tab below the posting window to upload your zip. In the post explain your problem, and quote any settings (do not disclose passwords) that might be relevant. Also state what device you are running MX on, and on what device you view the admin interface. | ||
#If your problem relates to uploading, some information on your web server structure can help. | |||
#If your problem relates to the admin interface say so. | |||
#If your problem relates to web pages on your own web server (not server generated for the admin interface) say so, and which web pages you are using, and (if relevant) PHP version being used. | |||
#Given the right information, as listed above, it is far easier for other people to answer your question easily. | |||
== Comparing Cumulus 1 and MX == | == Comparing Cumulus 1 and MX == | ||