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FAQ: Difference between revisions
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== My web pages are empty == | == My web pages are empty == | ||
If empty web pages are being uploaded to your web site (do not produce 'page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing: | If empty web pages are being uploaded to your web site (i.e. they report size of 0 kB, but do not produce 'error 404 - page not found' message), and your browser shows that their modification date is recent (see next FAQ), then it is likely that the [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] of templates is failing: | ||
*Either (since build 1093) because the character encoding used in the relevant template does not match the character encoding (UTF-8 or iso-8859-1) that (for standard named templates) is specified in '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]] | *Either (since build 1093) because the character encoding used in the relevant template does not match the character encoding (UTF-8 or iso-8859-1) that (for standard named templates) is specified in '''Web Settings''' frame as shown about half way down on this screen extract.[[File:Web settings.JPG]] | ||
*Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error. | *Or you have edited/customised the template and added an incorrectly specified Cumulus [[webtag]] that has caused [[Customised_templates#What_is_meant_by_.27Cumulus_processes_templates.27| Cumulus processing]] to abort for that template. If you stop cumulus you can use a text editor to open the latest [[Diags|diagnostic file]]. Look at entries time-stamped just before the hour and repeated at your auto-update ''interval'' (also about half-way down in screen image above). You might find a message like "Error processing C:\web\indexT" (i.e. mentioning whichever template is at fault) followed by a brief hint as to the nature of the error. | ||